This Privacy Policy explains how we use personal information that we collect about you (such as your home address, email address or telephone number) (“your information”), how we share your information and the steps we take to protect your information.
Before you register with us you should read this Privacy Policy. When you register with us or ask us to provide you with any of our products or services, you agree that we may handle your information in accordance with this Privacy Policy.
Please note that we may update this Privacy Policy from time to time by posting a new version on our website. You should check our website periodically for any changes which may affect you.
How we collect your information
We may collect your information when you register with us, when you ask us to provide you with any of our products or services, when you speak with us over the telephone, when you write to us and when you visit our website. We use cookies to collect information about your use of our website.
Registration and administration
We use your information to enable you to register with us and, once your registration with us is complete, for the administration of your account, to contact you, to update our records about you, and to respond to and process your queries and requests.
Our products and services
We use your information so we can supply you with our products and services which you use and to meet our contractual obligations to you. We also use your information to notify you about changes or developments relating to our products and services which you use.
Prevention and detection of crime Some of our products and services are also subject to regulation by the Tax Regulations
We may be required by the by the police or other law enforcement agencies, by a court or otherwise by law to use your information in the detection, prevention or prosecution of crime, tax evasion or fraud.
Marketing
We may use your information to send you information concerning our products or services which you use and our similar products or services which we think may be of interest to you. This may include information concerning promotions or offers which could benefit you.
If you do not wish to receive this information from us, please send us an email at [email protected]
Monitoring We monitor and record our telephone calls with you and use any transcripts of them: • so we can be sure we fully understand the instructions you give us and our obligations to you. • so we have a clear record of the products and services you have requested. • for the purposes of the prevention or detection of money laundering or crime, including fraud. • for the purposes of training and quality control.